Cafe Calabria coffee review
Related entries in Coffee ReviewsOk, so today I went over to the Drive again to go to a cafe I spotted while walking last weekend. It was just packed, and seemingly was an Italian hotspot for a casual lunch and coffee. And I was right. The vibe was amazing. It was a tad loud and everyone seemed a bit hyped up (coffee?), but it was a real uplifter. The barista was just over the top friendly. Excellent service. Even offered to add the sugar/milk for me (yes, heated milk). It was really a neat experience. We didn’t stay for lunch, but it seemed a good place to sit. I wouldn’t qualify it as “relaxed” but it was definitely a fun place. Very Romanesque too.
The coffee. Well, it was different. Not necessarily different in a bad way, but it had a whole different body of flavour. I don’t necessarily know if I like it for what it is. I was not able to drink my Americano without sugar/milk (I only do on rare occassions anyway, but I did try). I really tried to pin down what made it different. First, the machine was different. It was a Nuova Simonelli. Might make a difference. And perhaps the roast and the bean were different. It was too busy to ask. It had a bold note with something of a kick – not a tart kick but something along the lines of what I want to call spicy. If anyone else has tried the espresso-based beverages here, I could use some other insight! I think I wouldn’t actively seek out this type of coffee as it does not suit my preferences, but I did enjoy it nonetheless.
Atmosphere: 86%
Service: 95%
Coffee: 80%
location: 1745 Commercial Drive
April 4th, 2005 at 9:29 am
Cafe Calabria is my favorite place for coffee since we (Uri & I)found the place 6 or 7 years ago.
The roast is different, this is what makes the taste so unique, well…this is what I think…
Their Torroncino, a soft,long and filled cookie, is excellent.
Bye some and keep them in the freezer for later…
The place has another interesting thing,only the owner and his 2 sons are the people serving their customers(by the way, one of them is extremely handsome…ask Tamara if you don´t believe me…).
So I recommend you to go, try the coffe, their paninis, one torroncino and…if you are a girl, smile to the barista and you´ll get a nice italian smile and a blink of his eye.
November 26th, 2005 at 7:51 am
I have known of the caffe Calabria since it’s begining, but most intimately in the last 2 or 3 years (my coffee drinking years). When we step through the door we are greeted and served as friends not customers. The coffee (one of my favorites anywhere)is presented with a certain compassion, so to relax early in the day or take a break in mid afternoon I would long to be no other place than Vancouver’s Caffe Calabria.
June 3rd, 2006 at 2:55 pm
It’s funny you mention the Americano. The first time I was in Calabria is asked the owner about why his was so bold when Starbucks tended to be a bit…how shall I say it…wimpy.
He said that most places to the shot of espresso and then top it off with hot water. He doesn’t. He’ll do the shot of espresso and then continue to let the hot water run through the grinds…giving you a bolder and some would say stronger coffee.
The atmosphere is great in there. For a while last year I was in almost every second day, but interestingly even though it’s now weeks between visits I’m still treated like a close friend.
June 18th, 2006 at 10:29 pm
Hello all: so I was at the cafe today as usual. I always have gone to Cafe Calabria and had been totally satisfied with the outstanding service! But, today this new face come up to me while I was waiting for the restroom. I had bought a coffee 30 min prior and left and turned around (cuz cofffee is a diaredict..I HAD TO PEE) I went back and he told me eating here is like taking the bus!! You pay…if you come back you have to pay again to use the restroom!! He made a scene in front of tons of other patrons as I waited there silently…THE NEW BARRISTER GUY IS A TOTAL DICK AND HE COMPLETELY RUINED MY EXPERIENCE!!! I am still upset thinking of how I let a stranger talk to me like that and I actually paid to eat and drink there!! I have wasted hundreds of dollars there over the years and wish that I could take it all back and give it to someone WHO ACTUALLY APPRECIATES MY PATRONISM…THAT SUX!!
November 3rd, 2006 at 2:58 am
Hi all!
I’m actually not as surprised by “Made me Cry”’s comments, as I was by the previous.
Folks: The service at Calabria SUCKS!!! (or, maybe it depends on whether you’re a guy or girl???)
I used to enjoy going because of the funky decor, but have found the service and coffee just lousy.
PLUS: they never post any prices!!! what’s up with that…I guess it’s authentic Italian!! they can scam you when/if they feel necessary!
November 17th, 2006 at 9:58 am
Hey what is all this bad talk about Calabria!!! We have been going there for several years now and I find the coffe great, love the paninis and the atmosphere. What I like the most is the fact you are treated not like another customer but always welcomed. I am always greeted with a good morining or how are you today….as well when I leave. Perhaps some people prefer to be just another customer at Starbucks who likes bad coffee.
This is a great coffee bar run by a hard working family. So they get my hard earned coffee dollars rather than the corporate generic coffee sellers.
December 2nd, 2006 at 12:44 pm
I *heart* Calabria. Their particular coffee coverted me back to the bean when I had abstained for many years. I’ve always gotten excellent service. Frank Jr. is definitely a handsome man, and I always feel a little spark when he says “Ciao Bella” as I leave.
January 3rd, 2007 at 9:41 am
I agree…
January 31st, 2007 at 1:29 am
We had a bad experience at this place as well regarding washrooms. Seems, based on other blog postings, that this occurs consistently. SERVICE SUCKS and much better coffee and experiences to be had at other establishments nearby. What comes around goes around – capiche?
April 16th, 2007 at 4:34 pm
Went for a coffee. As logged above there were no prices listed. Felt we were charged a little too much for our drinks but what the heck. Enjoyed the decor and wanted to take some pictures, but like the washroom sagas above, I was told we had to buy something in order to take photographs. WE WERE STILL BUSY DRINKING AT THE TABLE NOT 3m FROM WHERE I WAS STANDING.
I know where I’m not welcome.
Oh! I’ve deleted the pictures, so no one else will see them. No free advertising for Calabria.
July 3rd, 2007 at 11:31 pm
Hey all of you complainers get a life..First they treat everyone equaly but if you go there to just use there bathrooms your out of luck.Two sides to every story.Your’s there’s and the truth and no one can admit that they might be wrong.Either bringing in your own food to wanting nothing and sitting down. When you go on a bus do you say to the driver I’m with him and you ride free..I don’t think so. So all you heart felt wrong doers please let your friend know because if there like you in anyway please don’t come..Make someone else rich.They have not been there for 31 years because they run abad buisness.Further more they will improve the way you think about life.Italian style,,,,
July 12th, 2007 at 12:21 pm
This place sucks so hard. The service is shit and the coffee is almost as shit. This place has about as much feel of the old world and Italy as Disneyland with surly staff who don’t understand that the best way to catch flies is with honey, not vinegar.
July 12th, 2007 at 2:22 pm
You know those swords they have in there are made of plastic.
July 12th, 2007 at 2:49 pm
Also, prepare to have your mind blown:
http://www.vincemurdocco.com/biography.htm
September 8th, 2007 at 3:52 pm
Easily the best cafe on the Drive. Whenever my friend & I head down there we always make sure that we stop here for a panini, gelato or cappaccino. The inside is absolutely stunning & it took my breath away. I actually felt like I was back in Italy. The service & prices are great & it doesn’t hurt that the server is cute. The food & beverages give a taste of real Italy. It’s no wonder why I’m a regular.
September 26th, 2007 at 10:39 pm
I agree with Unhappy. I thought I was the only person that was treated so terribly. The owner and brothers completely freaked out that I had left the establishment for a few minutes next door. I had paid for a Panini sandwich and came back to pick it up. They refused to give me the sandwich or my money. I use to like this place but what a lousy experience and I probably will not go back.
November 29th, 2007 at 9:34 pm
I’ve been one of the regulars at Cafe Calabria for 5 years. For those of you criticizing their coffee all I can say is, keep drinking that dirty piss water at starbucks and the other places you patron. They may charge a bit more at Calabria but you get what you pay for in life. Coffee is meant to be strong, dark, bold and rich….the way the Calabria makes it, the old way. Those of us who hail from Europe know how real coffee is prepared. The Calabria is a “high end” coffee bar. Service is first class and so is their coffee and other items. Those of you who complain usually stem from families and backgrounds who have the manners of goats and the social etiquette of pigs. As for the washrooms, they are running a business. This is not your personal residence or friend’s house. I don’t care how many times you go there a week either. If you’re there go to the washroom while you’re there but don’t come back an hour later and think you should have the right to be able to use the facilities. Be thankful they don’t just let any old junkie or filthy person in the washrooms either like every other cafe on the drive does. They have standards at Calabria and most of the clientele (regulars like myself)) expect that.
December 6th, 2007 at 9:16 pm
you know I do not really care about service if the product is good. But if you really know good coffee like I do this place does not have it.
sorry to all of you who think the coffee is good.
you just do not know your stuff.
December 9th, 2007 at 7:42 pm
How ironic it is that those who espouse to be coffee “experts” know so little about the origins of coffee and how it is truly prepared. The Europeans adopted coffee from the Arabic peoples of the middle east. Greece and other Balkan countries, which had been under Turkish rule for centuries, adopted this form of drink and introduced it to the rest of Europe. Coffee is meant to be dark, rich & thick with a bold flavour. If you go to the countries of Southern Europe; the ones that introduced coffee to the rest of the world, this is how you will find the coffee is made. So those of you who claim to be experts may like the form of beverage that you do, but what you like isn’t real coffee in the true sense of the word.
December 12th, 2007 at 3:46 pm
you say “Coffee is meant to be dark, rich & thick with a bold flavouris” well at this place it is burnt, over-extracted and bitter. Hey if you like it that way then go ahead and drink it, but remember it is not really coffee in the true sense of the word – I am going elsewhere for my perfect shot of espresso.
December 24th, 2007 at 4:07 pm
The liked the layout of this cafe. But the coffee is really bad here. I had no problems with the owners like everyone else did. I am just not returning because of the bad, bitter coffee.
December 30th, 2007 at 12:21 am
Well, what can I say. I’ve been going to the cafe for just over 2 years. Cafe Calabria has become my home away from home. A place I can go to when I need my space. I leave all my baggage at the door. When I go in, the warm greetings are immediate. I don’t even have to order, they know my coffee. Their coffee is the only coffe I can drink gallons of and doesn’t give me heart burn! It’s not acidic or bitter, it’s just right. This family run business is something I can relate to since I ran my own business for 17 years. As far a bathroom visits go, guess what, it is for patrons only. It’s not a pit stop for just anyone. Their prices are fair and reasonable and the service has always been most excellant. As far as a preference being shown to female customers over male – absolutely ridiculous. Of course it always helps make a person feel a little more special with the cia bella! but really, the men are treated just as warmly. Unfortunately, manners and proper ettiquette have gone missing in our society today. Would you take a hamburger from a fast food joint to a sit in restaurant because you prefer their atmosphere? Well, don’t bring food and drink from someplace else here. Common sense! I have spent many hours watching people while I enjoyed my perfect cafe laite, and people constantly amaze me. So, if you want to go to other places and enjoy bitter coffee, adulterd coffee “drinks”, listen to horrid music, then go for it, I will continue to give my cafe my patronage.
Ciao, Judi
January 4th, 2008 at 11:13 am
Cafe Calabria was nominated as one the best coffee shops in Vancouver on MakeFive: http://www.makefive.com/categories/experiences/dining/best-coffee-shops-in-vancouver
That said, I’m a little surprised it’s been recommended considering all the negative feedback written here…?
February 4th, 2008 at 12:10 pm
I went there for the first time this weekend and was blown away. The service was so friendly and when I went back the next day they remembered me and were so happy to see me back for a repeat visit.
The coffee was more like a cafe con leche. SOOOO delicous.
I live nowhere near there..but guaranteed I will be making special trips for the italian smiles and delicious coffee!
February 5th, 2008 at 1:06 am
I’m continuously surprised at the somewhat remotely positive reviews this place keeps getting. The one and the only thing good about Cafe Calabria is the atmosphere, and it is beautiful as most of you say. But. Aside from that, the espresso combined with the shady service is next to unbearable. For example.
-They use a Nuova Simonelli. A fully automatic espresso machine not even capable of the fine tuning necessary for “The best coffee bar in Vancouver.”
-They pre-grind their espresso into the grinders! There’s no excuse for this, espresso loses it’s freshness immediately. It is standard for high-end places to only grind enough for the shot, and throw away any extras before making a new one.
-They use the the plastic packer/tamper that is attached to the grinder. A huge no-no in the coffee business.
-Their shots pour to a pale yellow crema.I counted a 18 second shot to the volume of 2 and a half ounces. When I leaned over the counter the shot was tailing, squirting, and bleach blond. It is a common standard in high end coffee bars to achieve anywhere from 1 and half ounces to 2.2 after 25 – 30 seconds.
-They leave a pale of pre-steamed milk to the right of the espresso machine, allowing it to get cold, and let the dishwasher soap foam rise to the top. They do not micro-foam their milk, but merely scoop on left over foam that has been sitting. Real coffee bars, pour and steam for the necessary portion to maximize freshness, flavour, and quality. Once again, this is standard.
-The espresso all three times I’ve been has been bitter, over-extracted, and over 2 ounces. The shot is ran so long that it creates an in-offensive taste that offers no complexity, flavours, or sweetness. Espresso can be, fruity, chocolaty, rich, sweet, and complex, Calabria misses all of these notes. It’s a dead give away just by looking at the Crema. It should be dark, dense, and streaking with reds, a perfect extraction is often described to have “tiger stripes”.
People that say have fun going to drink your Starbucks, are completely missing the point. Your comparing crap with crap and this proves that you haven’t experienced real Vancouver coffee. These places are the fast food of coffee. Compare this to a place like the Elysian Room, Cafe Crema, 49th Parallel, and you’ll start to see where you argument fails.
I hate to be so blunt here but if you know anything about working behind a bar, or have any experience in the Vancouver coffee industry, you’d know that this place is known as the complete joke in the Vancouver coffee scene and has been for years.
Get educated.
June 15th, 2008 at 11:26 pm
I’ve lived on The Drive for several years and walk by the Cafe Calabria often. It’s a busy place and every now and again I somehow manage to get lured in. Is it statues of naked men? Maybe it’s the wall of fame with all the obscure European pseudo-stars? Is it the cacauphonous sound of opera filtering onto the street? Or could it just be the coffee? Anyway, I somehow found myself there again ordering an americano when I realized that every time I go in this place the americano is a different price. Do you just make it up? Does it flucuate like the price of gas? Does the guy think “oh this guy looks like he won’t question a $3 americano today”. Here’s a tip, PUT UP A PRICE LIST. Isn’t there a law about this or something? And by the way, the coffee was about as good as the decor, and I’ll leave that to your interpretation…
August 13th, 2008 at 11:03 am
I’ve lived on Commercial Drive since 1992 but I grew up in Kerrisdale and I used to go to the Calabria.
1994 I was eating there and got the washroom key and when i came out the middle son with the curly black hair was sitting on the pool table staring at me,his eyes looked kind of angry,he seemed almost crazy.
I looked back,noticed the washroom light was on so I turned it off,said,”sorry,I left the light on”.
He yelled,”That would help,saves a lot of money on electricity”.
Seems like a really terrible way he deals with people.
Seems like he’s fed up with the changes in the area,maybe he’d like to close or relocate and or work related stress,he might be taking on too much and that could cause a person to snap.
1996 or so There was an older man in an electronic wheelchair with an English accent who had a stroke in the Calabria and was told the staff threw out his things he’d left behind.
He now goes to the Cafe Napoli is where the man ansd the staff tod me this.
2006 or 2007,June,Portuguese Heritage Month, The Jovans,Portuguese Youth Group,were in the Calabria to wait for everybody to show up,then they would order their food but the staff were giving them a bad time about sitting and not paying.I was walking by talking to them about a library book about the history of the Portuguese in Canada when all three of the sons came out and glared at me with crazy looks in their eyes,I just walked away down the street.Then, I walked back up past the Calabria and one of the sons came out to the sidewalk and glared at me again.That was terrible.None of us felt welcomed and none of us has come back.
The staff are very unprofessional and don’t know how to solve problems.I don’t know how they get away with it!
They seem to have a -certain kind of image- of regular clientele sitting there every night in suspended animation.
They run a tight organized ship but at the same time are somewhat rather extreme and strange.
September 23rd, 2008 at 3:06 am
Hmmm…seems like there’s no middle ground here, either the experiences have been fantastic or there are big time complaints.
Personally, I’ve always been treated extremely well by the staff at Calabria.
I always got the impression that the Murdocco family will give what they get–if you come at them with friendliness and respect, then you get it back. But if you want to act like a snotty prick, I would think that you wouldn’t get very far at all before getting the message that they don’t take that crap.
I can’t speak for other peoples’ experiences and I don’t know the circumstances surrounding them, but I’ve always found Calabria’s own brand of service, food and coffee to be both unique and top-notch. They may not be to everyone’s taste but I have no complaints at all.
I live downtown but I frequently make the drive up to Commercial for the sole purpose of giving Calabria my patronage, and I will continue to do so in the future.
October 5th, 2008 at 11:19 pm
I’m Calabria’s customer for more than 5 years. Their service and coffe are great, is family run business. You feel like you are in Europe.
One of my friend, does not like to go there anymore because owner told him that you cannot sit for 3 hours, and have one expresso only.
I support Calabria staff, if my friend wants to sit for 3 hours ( expresso only 1.5$ ) elsewhere they will kick out from any place in Commercial Dr.
October 17th, 2008 at 5:07 pm
There are many different ways of making and serving coffee, as well as personal tastes as unique as you.
Personally, I make the best coffee at home using with my own process.
But if you like Cafe Calabria, then go to Cafe Calabria. Go on. Maybe they like you back, maybe not. If not, maybe a they-a kick-a you out. Ah?
Just go to one of the glut of coffee houses… (Hey, where’re all the [exotic car]-driving filthy-rich African coffee farmers? They all trippin’ in Dubai?)… down the street and get a shot of expresso with ice and jam it with vitamin-enriched milk for a “forced student-discount latte”.
…Maybe I discreetly spill your vile into crack of chair… by accident.
And you raise the price to cover it. Make rest of happy, satisfied customers pay.
(Ask for reciept each time. ;)
The customer is always right.
November 21st, 2008 at 9:02 pm
Very interesting to read all the different comments on here! I guess it just goes to show that everyone has different ideas of what hospitality is. I have always believed that it’s a two-way street: you give respect, and get it back in return. I have never felt anything but being respected and welcomed here.
I love the fact that it is CASH ONLY. How many places are there that do that? I go in, sometimes there’s a line, I’m welcomed, served in a minute, with a smile and charm and a sense of humor. I don’t have to stand behind some schmuck who doesn’t have 2 bucks for a cup of coffee, while he tries to remember his PIN number, or wait to get his credit card receipt, then sign it and all the BS that goes along with the electronics. They keep is simple here.
There is no TV screen, which is a big plus for me. They have good music, the background of happy conversation, and great Italian decor.
The coffee is wonderful. Strong, rich and creamy -I always have the Americano – and not the least bit bitter. It is so smooth, it almost has a sweetness of it’s own.
This is my Happy Place. Sometimes, I just drop in for a Chinotto ( an Italian bitter/sweet soft drink ) and a panini, which is always fresh and filling and well prepared for just 6 bucks.
The father, and three brothers are great. Always greet me with a smile, always thank me, and I know that they sincerely appreciate my business. No, I would not sit there for 3 hours and have just one coffee. I have sat there for over 2 hours, though, had a coffee and pastry, then later a Chinotto. Never a problem there. I guess because I respect them and their beautiful cafe, what goes around comes around and I get respect too.
Chiao!
Carl
April 6th, 2009 at 9:52 pm
Calabria staff are downright rude. The place is tacky and noisy.
I hate the atmosphere to begin with but had gone to meet a friend who is a regular. While waiting for her to arrive I attempted to use the restroom and was told I could not use it unless I bought a drink. I explained that I wanted to wait for my friend to arrive before buying my drink and was told “Too bad”.
When my friend arrived, I was told I should’ve mentioned her name and I would’ve been allowed to use the bathroom – screw that!
Another time, years ago, I was talking to a friend who was sitting outside and was told to go away because I had a Starbucks coffee in my hand…last time I looked, sidewalks are public property.
These guys are assholes. I wouldn’t give them a drop of water if their place burned down in front of me!
July 26th, 2009 at 3:49 pm
I agree, the service was terrible. The barista actually isulted me because I asked for soy milk instead of cow’s milk and went on to further insult me to my date! Will never go back, nor take any more friends there. The coffee was OK, not as good as some places better then others.
September 14th, 2009 at 5:45 pm
Horrible experience! My friend and I were waiting in line to order coffees and I took a few bites of the sandwich I bought from the bakery next door. The owner very rudely told me that I should have read the sign and cant eat inside. (I missed it!) A little upset at the way he spoke to me, I bit my tongue and put my sandwich away and still ordered drinks. We sat inside for a short time and moved when a table opened up outside on the sidewalk. Reading the sign “No outside food inside cafe” I figured I could eat my sandwich. (I really did not know) The owner ran out and proceeded to scream at me and told me to read the sign. I repeated it and said that it didn’t state anything about being outside. He told me it was common sense and I should know that. When I mentioned that it wasn’t common sense to me because I don’t run a restaurant, he said a person like me shouldn’t anyway. I angrily asked him if he was calling me stupid and he replied with “Maybe you are stupid!” He told me to get lost and went inside. Outraged at the way he treated me, I went back in to speak with another employee. He also did not want to listen to my shocked but calm explanation and told me “He was nice to you.” The owner came over and yelled at me as I was trying to explain my frustration. I asked him why he was trying to personally attack me by calling me stupid and he replied with “You are attacking me” and yelled “Get out of here” more than once in front of everyone! I have never been so mortified over and honest mistake. If he had just told me nicely, I would have eaten my sandwich later. I don’t know how they get away with it..
November 14th, 2009 at 1:50 pm
I walked past the Calabria on Thurs night at about 7pm and saw two customers there. The oldest son with the brunette hair was there.I think the Murdoccos are a hard working family but have taken too much upon themselves in this newer place that was bigger than the older place. So, now, it seems, that they’ve gotten themselves caughten up and are in a rut. I’m under the impression that they think they can act the way they do with no consequences, well, there are consequences. People talk and write in this and the virtual tourist blog. I, myself, haven’t been in the place since 1994 due to the angry attitude of the son with the curly black hair, it was a red flag to me, so, I just -shook the dust off of my feet and walked away- never to come back again. I don’t want to find out what he’ll be like the next time he’s under stress & having a bad day. Commercial Dr was like E Hastings & Nanaimo before we got the Broadway Skytrain. Commercial Drive has been hit hard by change that the E Hastings & Nanaimo area doesn’t know. But, it seems, that the Murdoccos have pushed their attitude so much, so many times, for so many years that even though the place is so irresistably beautifull too may persons say, ‘No’ to the Calabria. I’ve heard many don’t go due to the one son with the curley black hair. One person said to me, “They have no prices aand they like $5.00 bills, I know a lot of persons that don’t go due to the attitude of the son with the black curly hair. When I go, I really have -my whits about me-!”. That seems like a lot for one to go through to go out for Cappucino.
December 21st, 2009 at 10:51 am
So mad at the way they treated me, I sent the folks at Cafe Calabria 6 pages of peoples negative feeback that I had found online along with a letter. I hope they recieved it and thought about how they were making people all over Vancouver upset and angry. I have never been treated so horribly by staff at any other establishment and found myself helpless with no one to talk to. I also sent those complaints to the Commercial Drive business Beaureu and did not get a reply. I hate the staff at CALABRIA!
April 14th, 2010 at 1:06 pm
The food and drinks are great but the service really is laughably bad. They definitely have the old world idea of service. I.e. – hot girls get great service, everyone else is an irrelevant hassle and it’s YOUR privilege to be served not the other way around. I’ve been in there three times and had three bad experiences. Never again. They should go back to the Jersey Shore where they belong.
May 5th, 2010 at 2:41 am
Excellent post. It was very helpful for me.I knew little in this part before,Thank you for sharing!
August 27th, 2010 at 9:36 am
Met a friend there yesterday. He had purchased a coffee from this cafe. I arrived late, sat down beside him to wait for another friend to join us for lunch and not but a few minutes I get this curly haired on me saying I had to buy something in order to sit there. I told him I am waiting for another to join us before getting anything, but he just got more nuts. If cafe calabria is this hard up for business they have to push this hard to the few customers, was only 4 other people in the cafe at the time, well maybe that is why they only had 4 customers. Me and my friend got up from his precious table waited for our friend, then headed up the street to buy our lunch from falconetti’s east side grill, which has a really nice lounge upstairs by the way, much nicer than the poor excuse of calabria. Such a desperate place, I guess they haven’t figured out there are other places to get coffee and well if you want a great sandwich go next door to La Grotta Del Formaggio. Don’t support a place that treats people so poorly. I laugh at the supporters that claim this is somehow Italian, well La Grotta is very Italian, they are always pleasant and they don’t have people in your face pushing sandwiches, like the curly haired table jockey tries to push their poor excuse for coffee.
September 4th, 2010 at 10:53 pm
Used to totally love this place. But slowly figured out that the service and the food is SHIT. You know, the coffee is okay, and I would have kept going there if the service was consistent. I was a regular and having spent all that money there, one would expect to be treated with some kind of respect, right? Nope, not here. Yeah, its the dark curly haired one – he has the worst attitude, in fact he’s an idiot, he is really the only one that gives bad service. Coffee prices fluctuate, just cause he feels like it. Stupid. Im not going back – there are plenty of other coffee houses. And yeah, like someone said above, what goes around comes around. Im pretty sure business is sucking.
January 18th, 2011 at 7:58 pm
I would think that you wouldn’t get very far at all before getting the message that they don’t take that crap.
January 19th, 2011 at 6:44 pm
Nevermind their coffee, I would not recommend this place due to there horific customer service. I had quite the experience there the other day. I ordered a cookie at the counter and realised after “the brother” handed it over that I didn’t have any cash on me (they dont take credit or debit and I had forgotten about that). Anyhow, “the brother” was quite rude about the situation and seemed to be looking for a fight, I was pretty chilled out and said oops, well you know most places DO have visa these days and left it at that, not interested in allowing him to indulge himself in being unecessarily rude with me…. I turned around and left for the door not thinking too much of the situation. I was standing just outside the door on the sidewalk waiting for my friend when out of the blue, completely unprovoked, “the brother” came up to me and started shouting at the top of his lungs at me!!!! it was incredible!!! he had a finger shaking in my face and he was SOOOO ANGRY I actually thought he was going to HIT ME!!! I was so shocked and stunned I didn’t react and I just stood there stunned while this man more than twice my size (I am a petit 30 year old woman) shouted at me like no one has ever shouted at me before. All this because I didn’t have cash for the cookie! The shouting wouldnt stop but I somehow managed to dial 911 as I didn’t know what else to do! YUP! I CALLED THE POLICE! my friend came back from the bathroom as I got through to the police and that is when he finally stopped shouting. Turns out “the brother” thought that I lied about wanting a cookie in order that my friend could use the bathroom! Nevermind that we both look like reasonably clean cut people and that I have been going to that coffee shop sporadically for the last 10 years! As for the police… I ended up waiting around for them a half hour since I placed the call. Not sure it was worth it, but they did go in and speak with him. This man is PARANOID, ABUSIVE AND DANGEROUS! I honestly think that eventually (if he hasnt already) he will engage in physical violence with a customer so please don’t go to this cafe! Plenty of great options in the area where you won’t risk being abused!!!
March 1st, 2011 at 7:27 pm
I’ve been going there for 7 years and they were never ‘truly’ nice to me. And no, they are not nicer to girls, as I am one, and not an ugly one either…
Today their rudeness went way over the line. The dark haired guy was a complete duche, saying he was ‘protecting their business.’Well, good job, I’m taking My business ELSEWHERE. You don’t deserve it.
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How is this shithole still in business??
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